Type: Planned
Severity: Critical
Period From: 2013-09-21 23:00:00 AEST
Period To: 2013-09-22 03:00:00 AEST
Location: MLB (bbvoice Newtwork)
Services Affected: All VoIP services - Migration
Detail:
WorldDialPoint will be migrating their voice platform and VMWare infrastructure to a new Data Centre on the 21st of September (Saturday) from 11:00PM (AEST) until 03:00AM, 22nd September (Sunday).
During this migration the VoIP service will be disrupted for up to 4 hours while the migration takes place.
You might be required to restart your CPE equipment onsite the following day if your services do not automatically register.
A completion notice will be published here once we have completed our internal testing to confirm the completion of the migration.
Please contact our helpdesk via support@wdpvoip.net.au if you experience any issues upon receiving the completion notice.
We apologise for any inconvenience this may cause and we appreciate your ongoing support.
Regards,
WorldDialPoint Network Operations
UPDATE: migration completed as of 22/09/2013 Time 02:00:00