What is Two-Factor Authentication?
Two-factor authentication adds an additional layer of security by adding a second step to the login process. It takes something you know (ie. your password) and adds a second factor, typically something you have (such as your phone). Since both are required to log in, the threat of a leaked password is lessened.
One of the most common and simplest forms of Two-Factor Authentication is Time Based Tokens. With Time Based Tokens, in addition to your regular username & password, you also have to enter a 6 digit code that re-generates every 30 seconds. Only your token device (typically a mobile smartphone app) will know your secret key and be able to generate valid one time passwords for your account.
All these changes are to fully comply with the Government / ACMA and CommComm Regulations and Policies, set out to protect customer data.
How to Setup Two-Factor Authentication
Go to your the Login Page
Enter your email address and password of your account
If successful you will get a screen to enter a 6 digit Time code. To get the code on your mobile phone download Google Authenticator from the App Store or Google Play
1. Install and Open
2. Then Add (by clicking on the + sign)
3. Give it a name (eg. WDP Billing)
4. Enter the code and Save
5. Once all that is done then Google Authenticator will give the 6 digit code
6. Enter that code into the Login Page
The next time you login you will need the code to login from Google Authenticator
