Outgoing Faxes Failture
This issue has been investigated and enginneers confirmed that outgoing fax server is still on Old IP address range It seems that something did not work as expected due to DNS catching on the Fax Server.
This issue should be resolved by Monday 24/09/2012 23:00 when the engineers will disconnect the Old IP address ...
Continue reading
On the Monday 24/09/2012 23:00 Engineers will disconect the Old IP address Range so if you still did not change to sip.evoice.net.au, from Tuesday morning your service will stop working unless you chage it.
Please note that the Change of IP address will happen on 21/09/2012 at 22:00.
In the meantime we have managed to increase the links to ...
Continue reading
Type: Planned
Severity: Low
Period From: 2012-09-06 23:00:00 AEST
Period To: 2012-09-06 23:59:59 AEST
Location: Nationwide
Services Affected: All Voice Services
Detail:
The following servers will be migrated to a pair of High Available
Firewalls on Thursday 06/09/2012 @ 23h00
This will effect -
Porta Voice Gateway
Primary ...
Continue reading
The major upgrade has been completed.
Our Voice Vendor has been working in conjunction with our engineers since 10pm last night.
The old Voice network was officially shut down at 6am today to bring online the new servers.
All new servers are online and in production.
We will be conducting our own tests for the next several hours.
Continue reading
