Cloud PBX
Enterprise hosted phone system with IVR, queues, voicemail-to-email, video calling, and 100+ features. No hardware required.
Explore Cloud PBXEmpowering Australian businesses with the WorldDialPoint Australian Network — featuring redundant SIP clusters and enterprise Cloud PBX.
From a single home number to a full hosted PBX — solutions that scale with you.
Enterprise hosted phone system with IVR, queues, voicemail-to-email, video calling, and 100+ features. No hardware required.
Explore Cloud PBX
High-capacity SIP trunks for your existing 3CX, FreePBX, or hardware PBX. Pre-paid or post-paid billing, up to 100 channels.
View SIP Plans
Setup guides, device config templates, and technical support via our self-service portal — available 24/7.
Help CentreA complete hosted phone system — no on-site hardware, no complex setup. Manage everything from a web browser, mobile app, or WebRTC softphone.
Multi-level phone menus with time-of-day and holiday rules — no programming needed.
Queue calls across agent groups with hold music, position announcements, and overflow routing.
Take your office number anywhere — mobile app or browser softphone at no extra cost.
Google Authenticator 2FA, IP restriction per handset, encrypted SIP on every account.
All plans are hosted in Australia with Australian support. No hidden fees.
Hosted Cloud PBX
Paid monthly in advance. A one-time $29.95 setup fee applies.
Outbound calls on your Cloud PBX are all charged by default. You can add the Unlimited Calls add-on ($23.95/extension/per month) to remove the call charges — see the Unlimited tab for details.
International calls are always charged at standard per-minute rates regardless of add-ons.
View Unlimited Add-OnOne-way or two-way intercom between extensions.
$20 / moDownload recordings. Max 30 days cloud storage.
$30 / moAdditional IVR menus beyond the included one.
$10 / mo per IVRMore call queues or ring groups as needed.
$10 / mo per queueBeyond the included 10. Volume discounts apply.
$10 / mo per extensionMore Australian numbers. Volume discounts apply.
$6.95 / mo per numberRemove per-minute charges. Min. 10 extensions. Not for Call Centres.
$23.95 / mo per extensionDID numbers available in 62 countries worldwide.
Price on request* Local and National calls are charged per call (10 cents per call) / Mobile calls are charged per-minute (15 cents per min.) / 13 calls are charged per call (30 cents per call) / 1800 numbers are Free unless Unlimited add-on is applied and all calls in Australia are included. International calls are charged per-minute. Contact us for a custom quote →
Residential Unlimited
Unlimited local, national, and mobile calls for home users. One flat fee — no per-minute charges.
Residential Pay As You Go
Low monthly base — only pay for the calls you make. Great for light home users.
* Residential plans are for personal/home use only and cannot be used for business purposes. International calls charged at standard per-minute rates.
Pre-Paid — 15 Channels
Outgoing only. Ideal for small businesses wanting pre-paid call control.
Post-Paid — 30 Channels
Incoming and outgoing. Monthly invoiced — no need to top up.
Fax to Email
Receive faxes as PDF in your inbox. Send outbound faxes at low cost.
Call Centre Outgoing — 30 Channels
Pre-paid. Ultra-low per-minute rates for high-volume outgoing call centres.
No per-minute charges. Dial-in numbers across all Australian states, New Zealand, and Tasmania. Provisioned within 1 hour. Hosted in Australia with Australian support.
Conferencing — 5 Seats
Up to 5 participants per conference call. Perfect for small teams.
Conferencing — 10 Seats
Up to 10 participants per conference call. Great for growing teams.
Conferencing — 20 Seats
Up to 20 participants per conference call. Ideal for larger meetings.
Conferencing — 30 Seats
Up to 30 participants per conference call. For large teams and all-hands meetings.
All plans hosted in Australia with Australian support. SIP trunking compatible with 3CX, FreePBX, Yealink, and more. View full details →
Simple home phone over VoIP. One flat fee, no per-minute charges ever.
Residential Unlimited
Unlimited calls to Australian landlines and mobiles for home users.
Cloud PBX plans are pay-per-call by default. Add unlimited Australian calls per extension for a flat monthly fee. Minimum 10 extensions required. Not available for Call Centres.
Unlimited local, national, mobile, and 13/1300 calls per extension. Applied to your existing Cloud PBX plan — contact us to set it up.
Request This Add-OnThe add-on is applied per extension on your Cloud PBX. Each extension with the add-on makes unlimited calls to AU landlines, mobiles, and 13/1300 numbers with no per-minute charges.
$23.95 per extension per month — minimum 10 extensions:
| Extensions | Monthly total |
|---|---|
| 10 extensions | $239.50 / mo |
| 15 extensions | $359.25 / mo |
| 20 extensions | $479.00 / mo |
| 30 extensions | $718.50 / mo |
Please check these before requesting the add-on:
To add unlimited calls to your Cloud PBX, contact us and we will apply it to your account.
* Residential plan is for personal/home use only. Business unlimited add-on requires a minimum of 10 extensions and is not available for Call Centres. International calls charged at standard per-minute rates.
Call Centre Outgoing — 100 Channels
Pre-paid. Ultra-low per-minute rates designed for high-volume outgoing call centres.
We can build a complete outbound call centre solution including softdialler, reporting, and custom channel counts. Contact us to discuss your requirements.
Contact Us* Call Centre plan is for outgoing calls only. The Unlimited Calls add-on is not available for this plan. Pre-paid credit required before making calls. View full details →
Get a local phone number in any of 62 countries worldwide. Route calls to your Cloud PBX or SIP trunk — give your business a local presence anywhere without a physical office.
International DID numbers available across 62 countries including USA, UK, Canada, New Zealand, Singapore, Hong Kong, and many more. Let customers call you at their local rate.
Give your business a local presence in any country without the cost of a physical office. Ideal for businesses expanding internationally or serving customers across multiple regions.
Pricing varies by country. Contact us with the country and city you need a number in and we will provide a quote. Most numbers are provisioned within 24 hours.
Need a local number in another country? Contact us with the country and we will get you set up.
Already have an Australian phone number? Port it to WorldDialPoint and keep using it with any of our plans. No downtime, no interruption to your business. Under the Australian Telecommunications Act, numbers must match your registered address and service zone.
Download the interactive PDF porting form below. Fill it in on your computer or print it and complete it by hand, then sign it.
Download Porting FormOnce completed and signed, attach the form to a support ticket via our client portal. Our team will review and process your request.
Open a Support Ticket
Simple ports (CAT A): 5–10 business days.
Complex ports (CAT C): up to 20 business days.
Vocus / iiNet / Chime / Verizon AU may take longer due to their
internal processes.
Single number with no Fax Duet or any other complex service type.
| Item | Price |
|---|---|
| Monthly fee per number | $6.95 / mo |
| Port-in charge (once-off) | $50.00 per number |
| Port rejection | New port request must be re-transmitted |
ISDN, rotary numbers, Fax Duet, and any complex service type.
| Item | Price |
|---|---|
| Monthly fee per number | $6.95 / mo |
| Number ranges (per 100 DID range) | $110.00 / mo |
| Batch 1–5 numbers (once-off) | $220.00 |
| Batch 6–100 numbers (once-off) | $330.00 |
| Batch 101–200 numbers (once-off) | $550.00 |
| Port rejection / cancellation | $220.00 |
Single 1300 or 1800 numbers. Inbound call charges apply.
| Item | Price |
|---|---|
| Monthly fee per number | $23.95 / mo |
| Port-in charge (once-off) | $70.00 per number |
| Inbound calls (from any AU number) | 7¢ per minute |
| Port rejection | New port request must be re-transmitted |
Ready to port your number to WorldDialPoint?
Download the form, fill it in, print and sign it, then attach it to a support ticket.
* Under the Australian Telecommunications Act, geographic and virtual numbers can only be allocated to customers whose registered address matches the physical address and SZU for that number. Do not cancel your existing service until porting is fully complete. Vocus, iiNet, Chime, and Verizon Australia may take longer than standard timeframes.
Enterprise-grade features included in every Cloud PBX plan.
Multi-level menus and time-based call routing — no programming required.
Business hours and holiday schedules — calls divert automatically.
Mobile apps for Andriod / iPhone and browser softphone for Chrome & Edge included.
HD video and voice calls between extensions at no extra cost.
Google Authenticator 2FA and IP restriction per handset.
Voice logging for compliance, training, and quality assurance.
Blacklist numbers and block anonymous callers per DID.
Receive faxes as PDF attachments directly to your inbox.
System notify manager via email and call IP phone, that someone within the org called Emergency 000.
Voicemail to Email
Forward Calls to any number / Voicemail / Extensions / IVR's / Queue / External ect...
Never miss a beat with our Custom Night Modes: seamlessly transition from office hours to automated after-hours support at the touch of a button.
Screen all your calls.
Route calls by Caller ID to any IVR / Queue / entension / Voicemail / External.
Automatically route a returning caller back to the specific staff member they last spoke with to provide a more consistent and personal experience.
Chat / Massage users using APPs or Compatible IP Phone.
Parking Slots.
One way paging or two way paging and intercom.
Setup alarm and phone will ring
Auto Provision Phones.
PickUp calls from any phone from any queue.
Never miss calls when transfering.
When someone calls you and you miss that call, setup the Cloup PBX to send you an email.
Setup BLF buttons on the phone.
Pro Queue Statistics and in-depth reporting.
Latest advanced Queues.
Advanced Ring Groups.
Setup all your Contacts online.
Join thousands of Australian businesses on our Australian network.