WDP Australian Network
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Encrypted SIP Signalling

Everything your business needs

From a single home number to a full hosted PBX — solutions that scale with you.

Cloud PBX

Cloud PBX

Enterprise hosted phone system with IVR, queues, voicemail-to-email, video calling, and 100+ features. No hardware required.

Explore Cloud PBX
SIP Trunking

SIP Trunking

High-capacity SIP trunks for your existing 3CX, FreePBX, or hardware PBX. Pre-paid or post-paid billing, up to 100 channels.

View SIP Plans
Support

Knowledgebase

Setup guides, device config templates, and technical support via our self-service portal — available 24/7.

Help Centre

WDP Hosted Cloud PBX

A complete hosted phone system — no on-site hardware, no complex setup. Manage everything from a web browser, mobile app, or WebRTC softphone.

  • 1 Customised IVR included
  • 3 advanced queues or ring groups
  • Up to 10 extensions included
  • 1 Australian phone number
  • Voicemail to email
  • After-hours & holiday routing
  • iOS & Android mobile app
  • Chrome & Edge WebRTC softphone
  • Messaging between users
  • Queue statistics & reporting
  • Whisper / listen on active calls
  • Self-managed — full web access
See Cloud PBX Plans
WDP Cloud PBX dashboard

IVR & Call Routing

Multi-level phone menus with time-of-day and holiday rules — no programming needed.

Call Queues

Queue calls across agent groups with hold music, position announcements, and overflow routing.

Mobile & Desktop App

Take your office number anywhere — mobile app or browser softphone at no extra cost.

Security Built-In

Google Authenticator 2FA, IP restriction per handset, encrypted SIP on every account.

Simple, transparent pricing

All plans are hosted in Australia with Australian support. No hidden fees.

How calls are billed

Outbound calls on your Cloud PBX are all charged by default. You can add the Unlimited Calls add-on ($23.95/extension/per month) to remove the call charges — see the Unlimited tab for details.

International calls are always charged at standard per-minute rates regardless of add-ons.

View Unlimited Add-On

Intercom Service

One-way or two-way intercom between extensions.

$20 / mo

Call Recording

Download recordings. Max 30 days cloud storage.

$30 / mo

Extra IVR

Additional IVR menus beyond the included one.

$10 / mo per IVR

Extra Queue / Ring Group

More call queues or ring groups as needed.

$10 / mo per queue

Extra Extensions

Beyond the included 10. Volume discounts apply.

$10 / mo per extension

Extra Phone Numbers

More Australian numbers. Volume discounts apply.

$6.95 / mo per number

Unlimited Calls

Remove per-minute charges. Min. 10 extensions. Not for Call Centres.

$23.95 / mo per extension

International Numbers

DID numbers available in 62 countries worldwide.

Price on request

* Local and National calls are charged per call (10 cents per call) / Mobile calls are charged per-minute (15 cents per min.) / 13 calls are charged per call (30 cents per call) / 1800 numbers are Free unless Unlimited add-on is applied and all calls in Australia are included. International calls are charged per-minute. Contact us for a custom quote →

Residential Pay As You Go

$6.95/mo

Low monthly base — only pay for the calls you make. Great for light home users.

Residential use only

  • 1 Australian phone number
  • 1 extension
  • 1 simultaneous call
  • 9.5¢ per call — landlines
  • 15¢/min — mobiles
  • No setup fee
  • Not for business use
Get Started

* Residential plans are for personal/home use only and cannot be used for business purposes. International calls charged at standard per-minute rates.

Pre-Paid — 15 Channels

$10/mo

Outgoing only. Ideal for small businesses wanting pre-paid call control.


  • 15 simultaneous outgoing calls
  • 10¢ per call — landlines
  • 15¢/min — mobiles
  • Add phone number +$6.95/mo
  • CID passthrough on fwd calls
  • Hosted in Australia
Get Started

Fax to Email

$16.95/mo

Receive faxes as PDF in your inbox. Send outbound faxes at low cost.


  • AU phone number included
  • All inbound faxes FREE
  • 10¢ per fax sent (AU landlines)
  • PDF delivered to your inbox
  • Number porting supported
  • Hosted in Australia
Get Started

Call Centre Outgoing — 30 Channels

$49.95/mo

Pre-paid. Ultra-low per-minute rates for high-volume outgoing call centres.

Outgoing calls only

  • 30 simultaneous outgoing channels
  • 2.2¢/min — AU landlines
  • 15¢/min — AU mobiles
  • Pre-paid credit billing
  • Hosted in Australia
  • Australian support
  • Outgoing only
Get Started

Unlimited Audio Conferencing

No per-minute charges. Dial-in numbers across all Australian states, New Zealand, and Tasmania. Provisioned within 1 hour. Hosted in Australia with Australian support.

Unlimited conferencing — no per-minute charges
Dial-in across all AU states, NZ & Tasmania
Provisioned within 1 hour
Hosted in Australia with AU support

Conferencing — 5 Seats

$29/mo

Up to 5 participants per conference call. Perfect for small teams.


  • 5 simultaneous participants
  • Unlimited conferencing
  • No per-minute charges
  • AU state dial-in numbers
  • NZ & Tasmania dial-in
  • Ready within 1 hour
Sign Up — $29/mo

Conferencing — 20 Seats

$69/mo

Up to 20 participants per conference call. Ideal for larger meetings.


  • 20 simultaneous participants
  • Unlimited conferencing
  • No per-minute charges
  • AU state dial-in numbers
  • NZ & Tasmania dial-in
  • Ready within 1 hour
Sign Up — $69/mo

Conferencing — 30 Seats

$89/mo

Up to 30 participants per conference call. For large teams and all-hands meetings.


  • 30 simultaneous participants
  • Unlimited conferencing
  • No per-minute charges
  • AU state dial-in numbers
  • NZ & Tasmania dial-in
  • Ready within 1 hour
Sign Up — $89/mo

All plans hosted in Australia with Australian support. SIP trunking compatible with 3CX, FreePBX, Yealink, and more. View full details →

Residential Unlimited Plan

Simple home phone over VoIP. One flat fee, no per-minute charges ever.

Unlimited Calls for Cloud PBX

Cloud PBX plans are pay-per-call by default. Add unlimited Australian calls per extension for a flat monthly fee. Minimum 10 extensions required. Not available for Call Centres.

$23.95 per extension / per month

Unlimited local, national, mobile, and 13/1300 calls per extension. Applied to your existing Cloud PBX plan — contact us to set it up.

Request This Add-On
Unlimited AU landlines
Unlimited AU mobiles
13/1300 calls included
National calls included
Min. 10 extensions
Not for Call Centres

How it works

The add-on is applied per extension on your Cloud PBX. Each extension with the add-on makes unlimited calls to AU landlines, mobiles, and 13/1300 numbers with no per-minute charges.

  • Applied per individual extension
  • Billed monthly with your Cloud PBX
  • Add or remove extensions any time
  • International calls billed separately

Cost by team size

$23.95 per extension per month — minimum 10 extensions:

ExtensionsMonthly total
10 extensions$239.50 / mo
15 extensions$359.25 / mo
20 extensions$479.00 / mo
30 extensions$718.50 / mo

Conditions & restrictions

Please check these before requesting the add-on:

  • Not available for Call Centres
  • Requires active Cloud PBX plan
  • Minimum 10 extensions required
  • Fair use policy applies
  • International calls charged separately

To add unlimited calls to your Cloud PBX, contact us and we will apply it to your account.

Request Add-On 07 3107 7420

* Residential plan is for personal/home use only. Business unlimited add-on requires a minimum of 10 extensions and is not available for Call Centres. International calls charged at standard per-minute rates.

Need a custom call centre solution?

We can build a complete outbound call centre solution including softdialler, reporting, and custom channel counts. Contact us to discuss your requirements.

Contact Us

* Call Centre plan is for outgoing calls only. The Unlimited Calls add-on is not available for this plan. Pre-paid credit required before making calls. View full details →

Local Presence in 62 Countries

Get a local phone number in any of 62 countries worldwide. Route calls to your Cloud PBX or SIP trunk — give your business a local presence anywhere without a physical office.

62 Countries Available

International DID numbers available across 62 countries including USA, UK, Canada, New Zealand, Singapore, Hong Kong, and many more. Let customers call you at their local rate.

  • Local number in 62 countries
  • Works with Cloud PBX
  • Works with SIP trunking
  • Route to any extension

Business Benefits

Give your business a local presence in any country without the cost of a physical office. Ideal for businesses expanding internationally or serving customers across multiple regions.

  • Local presence worldwide
  • No physical office needed
  • Calls routed to your team
  • Managed from your PBX

Pricing

Pricing varies by country. Contact us with the country and city you need a number in and we will provide a quote. Most numbers are provisioned within 24 hours.

  • Pricing varies by country
  • Fast provisioning
  • Monthly billing
  • No long-term contracts

Need a local number in another country? Contact us with the country and we will get you set up.

Request International Number 07 3107 7420

Keep Your Existing Number

Already have an Australian phone number? Port it to WorldDialPoint and keep using it with any of our plans. No downtime, no interruption to your business. Under the Australian Telecommunications Act, numbers must match your registered address and service zone.

1

Download & complete the application form

Download the interactive PDF porting form below. Fill it in on your computer or print it and complete it by hand, then sign it.

Download Porting Form
2

Submit via a support ticket

Once completed and signed, attach the form to a support ticket via our client portal. Our team will review and process your request.

Open a Support Ticket
3

Your number goes live on WDP

Simple ports (CAT A): 5–10 business days.
Complex ports (CAT C): up to 20 business days.
Vocus / iiNet / Chime / Verizon AU may take longer due to their internal processes.

Category A — Single Line

Single number with no Fax Duet or any other complex service type.

ItemPrice
Monthly fee per number $6.95 / mo
Port-in charge (once-off) $50.00 per number
Port rejection New port request must be re-transmitted
Download Porting Form

Category C — Complex

ISDN, rotary numbers, Fax Duet, and any complex service type.

ItemPrice
Monthly fee per number $6.95 / mo
Number ranges (per 100 DID range) $110.00 / mo
Batch 1–5 numbers (once-off) $220.00
Batch 6–100 numbers (once-off) $330.00
Batch 101–200 numbers (once-off) $550.00
Port rejection / cancellation $220.00
Download Porting Form

1300 / 1800 Number Ports

Single 1300 or 1800 numbers. Inbound call charges apply.

ItemPrice
Monthly fee per number $23.95 / mo
Port-in charge (once-off) $70.00 per number
Inbound calls (from any AU number) 7¢ per minute
Port rejection New port request must be re-transmitted
Download Porting Form

What can be ported

  • Australian geographic numbers
  • Australian mobile numbers
  • 1300 numbers
  • 1800 numbers
  • Business and residential numbers

What to expect

  • No downtime during porting
  • Works with all WDP plans
  • We manage the process for you
  • Australian support throughout
  • Submitted via support ticket

Important — before you port

  • You must have an active WDP account first
  • Do NOT cancel your current service before porting completes
  • Numbers must match your registered address and your existing Carrier bill under AU Telecommunications Act
  • Porting timeframes depend on your current provider

Ready to port your number to WorldDialPoint?

Download the form, fill it in, print and sign it, then attach it to a support ticket.

Download Porting Form Open a Support Ticket

* Under the Australian Telecommunications Act, geographic and virtual numbers can only be allocated to customers whose registered address matches the physical address and SZU for that number. Do not cancel your existing service until porting is fully complete. Vocus, iiNet, Chime, and Verizon Australia may take longer than standard timeframes.

Built for Australian business

Enterprise-grade features included in every Cloud PBX plan.

IVR & Auto Attendant

Multi-level menus and time-based call routing — no programming required.

After-Hours Rules

Business hours and holiday schedules — calls divert automatically.

Mobile & WebRTC

Mobile apps for Andriod / iPhone and browser softphone for Chrome & Edge included.

Video Calling

HD video and voice calls between extensions at no extra cost.

2FA Security

Google Authenticator 2FA and IP restriction per handset.

Call Recording

Voice logging for compliance, training, and quality assurance.

Call Blocking

Blacklist numbers and block anonymous callers per DID.

Fax to Email

Receive faxes as PDF attachments directly to your inbox.

Emergency 000 monitoring

System notify manager via email and call IP phone, that someone within the org called Emergency 000.

Voicemail

Voicemail to Email

Forwarding

Forward Calls to any number / Voicemail / Extensions / IVR's / Queue / External ect...

Dynamic Night Switch

Never miss a beat with our Custom Night Modes: seamlessly transition from office hours to automated after-hours support at the touch of a button.

Call Screening

Screen all your calls.

Route Calls by Caller ID

Route calls by Caller ID to any IVR / Queue / entension / Voicemail / External.

Sticky Agents

Automatically route a returning caller back to the specific staff member they last spoke with to provide a more consistent and personal experience.

Chat/Massage Users

Chat / Massage users using APPs or Compatible IP Phone.

Park Calls

Parking Slots.

Paging / Intercom

One way paging or two way paging and intercom.

Wakeup Call

Setup alarm and phone will ring

Auto Provisioning

Auto Provision Phones.

PickUp Calls

PickUp calls from any phone from any queue.

Call Return

Never miss calls when transfering.

Missed Call Notification

When someone calls you and you miss that call, setup the Cloup PBX to send you an email.

BLF Buttons

Setup BLF buttons on the phone.

Queue Pro

Pro Queue Statistics and in-depth reporting.

Advanced Queues

Latest advanced Queues.

Ring Groups

Advanced Ring Groups.

Remote Address Book

Setup all your Contacts online.

Ready to upgrade to WorldDialPoint?

Join thousands of Australian businesses on our Australian network.